Privacy Policy
Last updated September 2026.
Overview
This Privacy Policy explains how DocketFlow handles information in connection with its service and website (the “Service”). DocketFlow is built for the standards a law firm must meet, and privacy is central to how the Service is designed.
Information we collect
DocketFlow processes the evidence and case information your firm directs to it, together with basic account and usage data needed to operate the Service.
How we use information
Information is used solely to provide and improve the Service — to gather and organize your evidence, file it with the correct client, and keep a record of every step. We do not sell your information or use client data to train anyone else’s AI.
Where your data lives
Your evidence is stored in your firm’s own secure space, separate from every other firm. The original download is always kept exactly as it was received.
Security
Information is encrypted in transit and at rest, access is role-based, and every action is logged and reviewable. See the Security statement for more detail.
Third parties
DocketFlow relies on a limited set of hosting and infrastructure providers strictly to deliver the Service. These providers are bound by their own data-protection obligations.
Your choices
Your firm controls which systems are connected and can disconnect them at any time. You may contact us to ask questions about the data associated with your account.
Contact
Questions about this Privacy Policy may be directed to the DocketFlow team via the Contact page.